Features Pricing Use cases Compare Blog

₹0 for 1,000 contacts. Then ₹96 per 1,000 a month.

That is the whole price list. No feature tiers, no agent seats, no setup fee, no minimum contract. Unlimited team members at every point on that line.

WabaCRM pricing by contact list size
Contacts stored Price per month Team members
1,000 Free, forever Unlimited
2,000 ₹192 Unlimited
5,000 ₹480 Unlimited
10,000 ₹960 Unlimited
25,000 ₹2,400 Unlimited
50,000 ₹4,800 Unlimited
100,000 ₹9,600 Unlimited

Free forever

Everything unlocked. No card, no expiry.

₹0 /month, always

  • 1,000 contacts included
  • Broadcast campaigns — genuinely, not disabled
  • Chatbots, flows and drip sequences
  • REST API and signed webhooks
  • Unlimited team members and agents
  • Web and Android apps
  • Never expires — it is not a trial
Start free
Pay as you grow

When you outgrow it

Move the slider to your list size.

per month · approx, billed in INR

contacts

2,000100,000+
  • Every feature, at every size
  • Unlimited team members and agents
  • Unlimited WhatsApp conversations
  • Change your allowance any month
  • Cancel any time — no contract
Start free — no card

What is not in that number

Two things, and we would rather list them here than have you find them on an invoice.

Meta's message fees

Billed by Meta, to your card, on your own WhatsApp Business Account. The rate depends on your country and on whether a message is marketing, utility, authentication or service. We add nothing to it and are not permitted to — see Meta's published rate card for the current numbers, which change from time to time.

AI credits, only if you use AI

The AI assistant and AI agent personas run on credits, because we pay a model provider per request. Everything else on this page is uncapped, and the product is fully usable without ever buying a credit.

How that compares

Each platform's own published prices, at monthly billing, before tax and before Meta's message fees.

WabaCRM compared with Wati, AiSensy, Interakt and Gallabox on price, team members and message-fee markup.
  WabaCRM Wati AiSensy Interakt Gallabox
Free plan Forever. 1,000 contacts, every feature, broadcasts included. None — 7-day free trial Free Forever — but their pricing page states broadcasting is not available on it None — No free plan — the entry tier is paid None — No free plan
Entry price ₹0 ₹2,999/month (Growth) ₹1,500/month (Basic) ₹999/month + tax (Starter) ₹2,999/month (billed quarterly) (Basic)
Team members Unlimited, on every plan including free 3 users on Growth — a hard cap you cannot buy past. Pro is ₹6,499/month for 5 users, then ₹1,299 per extra user per month. Marketed as "Unlimited Users"; the paid tiers are where the usable features sit. Unlimited agents, but on Starter everyone holds the owner role: roles and per-agent permissions begin at the Growth tier. Basic is capped at 3 users. Essential includes 6, then ₹1,200 per extra user per month; Advanced includes 10, then ₹1,500.
Cost per extra agent ₹0 — always ₹1,299 per extra user, per month (Pro) Unlimited users advertised Unlimited agents; permissions gated to higher tiers ₹1,200–₹1,500 per extra user, per month
Markup on Meta's message fees None. Meta bills you directly, at Meta's published rate. Conversation charges billed through Wati. Conversation credits sold through AiSensy. Sold as three separately priced products. AI credits metered separately, sold in blocks.
What the price depends on How many contacts you store. Nothing else. Feature tier, plus seats where they apply Feature tier Feature tier, plus seats where they apply Feature tier, plus seats where they apply

Every competitor figure was read from that company's own public pricing page on 17 August 2026, at monthly billing, before tax and before Meta's message fees. Prices in this market change often — check theirs before you decide, and if anything here is out of date, tell us and we will correct it.

Pricing FAQ

Pricing questions

Nothing for your first 1,000 contacts, then ₹96 per 1,000 contacts per month. A 10,000-contact workspace is ₹960 a month; 100,000 contacts is ₹9,600 a month. Every plan includes every feature and unlimited team members. There is no setup fee, no onboarding fee and no minimum contract.

Yes, and the catch is the contact limit — that is all. The free plan holds 1,000 contacts forever, with no card and no expiry, and it includes broadcasts, chatbots, flows, the API and unlimited agents. It works as a business because Meta bills you for messages directly, so a free workspace costs us nothing in message fees no matter how much it sends.

Meta charges per message, and the rate depends on your country and the message category — marketing, utility, authentication or service. Meta bills you directly on your own card, against your own WhatsApp Business Account, at its published rates. WabaCRM adds nothing to those fees and could not: a Meta Tech Provider is not permitted to resell them.

No, never, at any size. Add your whole team at no extra cost. This is the main structural difference between WabaCRM and most of the market, where the entry plan caps you at three users and additional agents cost roughly ₹750–₹2,199 each per month.

Any month, up or down, including all the way back to the free plan. The only limit is that you cannot drop below the number of contacts you currently store — delete some first. We will never silently delete contacts for you to make a downgrade fit.

Nothing breaks and nothing is deleted. You cannot add new contacts until you raise the allowance, but existing conversations, campaigns and history keep working. One deliberate exception: an inbound message from a new customer is still captured even if it puts you over, because losing a real enquiry is worse than a small overage.

Card payment through our payment gateway, or a direct bank transfer or UPI which an operator confirms against the account before your plan activates. Invoices are issued for every payment.

Start on the free plan

Free for your first 1,000 contacts, with no time limit and no card. Setting up the workspace takes minutes; connecting a number takes as long as Meta's own review of it.

Sign up with your company email address. No sales call, no onboarding fee, nothing to schedule.

Why this is safe to point your customer list at

Payments are processed by Razorpay on their own checkout — your card details are never entered on, or stored by, WabaCRM. Every inbound WhatsApp webhook is checked against its signature before it is trusted.

Tech Provider is a Meta platform access tier — not a partnership, a reseller agreement or an endorsement.