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Interakt alternative with a genuinely free plan and permissions on day one

Interakt's ₹999 entry price is the lowest headline number among the Indian incumbents, and it is a real product. Two things are worth knowing before you compare it with us: there is no free plan at all, and on Starter every team member is an owner — role-based permissions start one tier up. WabaCRM ships per-user permissions and departments on the free plan.

Create your free workspace

Company email address, no card, no sales call. Or read the full comparison first.

WabaCRM vs Interakt, in short

Free plan
WabaCRM: free forever for 1,000 contacts, broadcasts included.
Interakt: no free plan — No free plan — the entry tier is paid
Entry price
WabaCRM: ₹0
Interakt: ₹999/month + tax
Team members
WabaCRM: unlimited on every plan
Interakt: Unlimited agents, but on Starter everyone holds the owner role: roles and per-agent permissions begin at the Growth tier.
Message-fee markup
WabaCRM: none — Meta bills you directly
Interakt: Sold as three separately priced products.

Interakt figures read from www.interakt.shop on 17 August 2026.

Four differences that change the bill

WabaCRM

Free forever for 1,000 contacts, no card.

Interakt

No free plan; Starter is ₹999/month plus tax.

WabaCRM

Per-user permissions and per-number departments on every plan.

Interakt

Starter gives every team member the owner role; permissions start at Growth (₹2,799/month).

WabaCRM

One product. Inbox, campaigns, chatbots, AI and CRM together.

Interakt

Marketing & Support Hub, WhatsApp AI Agents and Sales CRM are priced as three products.

WabaCRM

Price scales with contacts only.

Interakt

Price scales with tier, and with which of the three products you need.

Interakt and the rest of the market, side by side

You are probably not choosing between two platforms, so here is the whole shortlist rather than a table engineered to have one winner.

WabaCRM compared with Interakt, Wati, AiSensy and Gallabox on price, team members and message-fee markup.
  WabaCRM Interakt Wati AiSensy Gallabox
Free plan Forever. 1,000 contacts, every feature, broadcasts included. None — No free plan — the entry tier is paid None — 7-day free trial Free Forever — but their pricing page states broadcasting is not available on it None — No free plan
Entry price ₹0 ₹999/month + tax (Starter) ₹2,999/month (Growth) ₹1,500/month (Basic) ₹2,999/month (billed quarterly) (Basic)
Team members Unlimited, on every plan including free Unlimited agents, but on Starter everyone holds the owner role: roles and per-agent permissions begin at the Growth tier. 3 users on Growth — a hard cap you cannot buy past. Pro is ₹6,499/month for 5 users, then ₹1,299 per extra user per month. Marketed as "Unlimited Users"; the paid tiers are where the usable features sit. Basic is capped at 3 users. Essential includes 6, then ₹1,200 per extra user per month; Advanced includes 10, then ₹1,500.
Cost per extra agent ₹0 — always Unlimited agents; permissions gated to higher tiers ₹1,299 per extra user, per month (Pro) Unlimited users advertised ₹1,200–₹1,500 per extra user, per month
Markup on Meta's message fees None. Meta bills you directly, at Meta's published rate. Sold as three separately priced products. Conversation charges billed through Wati. Conversation credits sold through AiSensy. AI credits metered separately, sold in blocks.
What the price depends on How many contacts you store. Nothing else. Feature tier, plus seats where they apply Feature tier, plus seats where they apply Feature tier Feature tier, plus seats where they apply

Every competitor figure was read from that company's own public pricing page on 17 August 2026, at monthly billing, before tax and before Meta's message fees. Prices in this market change often — check theirs before you decide, and if anything here is out of date, tell us and we will correct it.

Moving from Interakt

Bring your contacts across as a CSV. Your WhatsApp Business Account stays in your own Meta portfolio, so reconnecting it to WabaCRM keeps your number and your approved templates.

  1. 1

    Export your contacts

    Download a CSV from Interakt. Any column layout works — ours matches column names automatically, normalises numbers to E.164 and catches duplicates, and one bad row never costs you the rest of the file.

  2. 2

    Create your free workspace

    Sign up with your company email address. No card, and nothing to cancel later if you change your mind.

  3. 3

    Reconnect your number

    One-click through Meta's Embedded Signup, coexistence if you want to keep using WhatsApp on your phone, or by pasting your own API credentials. Your templates sync back from Meta automatically.

  4. 4

    Run both for a week

    Nothing stops you keeping Interakt running while you try this. Compare them on your own conversations before you cancel anything.

Questions

WabaCRM vs Interakt — common questions

For most teams, yes — and for a small team it is free. WabaCRM costs nothing for your first 1,000 contacts and ₹96 per 1,000 contacts a month after that, with unlimited team members at every size. Interakt's entry plan is ₹999/month + tax. The gap widens as your team grows, because Unlimited agents; permissions gated to higher tiers. It narrows if you hold a very large contact list and a tiny team, so check both against your own numbers.

Yes. Your WhatsApp Business Account belongs to your own Meta business portfolio, not to Interakt. Changing platform does not cost you your phone number, your verified display name or your approved message templates — you reconnect the same number to WabaCRM and your templates sync back from Meta.

Bring your contacts across as a CSV. Your WhatsApp Business Account stays in your own Meta portfolio, so reconnecting it to WabaCRM keeps your number and your approved templates.

No. Meta bills you directly for conversations, on your own card, at Meta's published rates. WabaCRM is a Meta-verified Tech Provider — a tier that is not permitted to resell Meta's per-message fees — so there is no markup to remove.

They are older and much better known, with a large library of published customer case studies and prebuilt integrations that we do not match yet. If your decision rests on a specific one-click integration or on seeing dozens of case studies from your industry, that is a real reason to choose them, and we would rather say so here than have you find out in week three.

Comparing something else?

Wati alternative AiSensy alternative Gallabox alternative DoubleTick alternative Zoko alternative

Try it before you cancel Interakt

Free for your first 1,000 contacts, with no time limit and no card. Setting up the workspace takes minutes; connecting a number takes as long as Meta's own review of it.

Create your free workspace

Sign up with your company email address. No sales call, no onboarding fee, nothing to schedule.

Why this is safe to point your customer list at

Payments are processed by Razorpay on their own checkout — your card details are never entered on, or stored by, WabaCRM. Every inbound WhatsApp webhook is checked against its signature before it is trusted.

Tech Provider is a Meta platform access tier — not a partnership, a reseller agreement or an endorsement.