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Wati alternative with unlimited agents and a free plan that actually broadcasts

Wati is the best-known WhatsApp platform in India and a capable one. Its pricing is built around seats: the entry plan stops at three users and will not sell you a fourth, and the plan above it charges ₹1,299 a month for each extra person. If your team is growing, that is the line item that grows with it.

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WabaCRM vs Wati, in short

Free plan
WabaCRM: free forever for 1,000 contacts, broadcasts included.
Wati: no free plan — 7-day free trial
Entry price
WabaCRM: ₹0
Wati: ₹2,999/month
Team members
WabaCRM: unlimited on every plan
Wati: 3 users on Growth — a hard cap you cannot buy past. Pro is ₹6,499/month for 5 users, then ₹1,299 per extra user per month.
Message-fee markup
WabaCRM: none — Meta bills you directly
Wati: Conversation charges billed through Wati.

Wati figures read from www.wati.io on 17 August 2026.

Four differences that change the bill

WabaCRM

Unlimited team members on every plan, including the free one.

Wati

Growth caps you at 3 users with no option to add more; Pro adds users at ₹1,299/user/month.

WabaCRM

Free forever for 1,000 contacts — broadcasts, automation and API included.

Wati

7-day trial, then ₹2,999/month.

WabaCRM

You pay for contacts stored. ₹96 per 1,000 per month.

Wati

You pay for a feature tier plus seats.

WabaCRM

Meta's conversation charges go to Meta on your own card. We add nothing.

Wati

Conversation charges are billed through Wati.

Wati and the rest of the market, side by side

You are probably not choosing between two platforms, so here is the whole shortlist rather than a table engineered to have one winner.

WabaCRM compared with Wati, AiSensy, Interakt and Gallabox on price, team members and message-fee markup.
  WabaCRM Wati AiSensy Interakt Gallabox
Free plan Forever. 1,000 contacts, every feature, broadcasts included. None — 7-day free trial Free Forever — but their pricing page states broadcasting is not available on it None — No free plan — the entry tier is paid None — No free plan
Entry price ₹0 ₹2,999/month (Growth) ₹1,500/month (Basic) ₹999/month + tax (Starter) ₹2,999/month (billed quarterly) (Basic)
Team members Unlimited, on every plan including free 3 users on Growth — a hard cap you cannot buy past. Pro is ₹6,499/month for 5 users, then ₹1,299 per extra user per month. Marketed as "Unlimited Users"; the paid tiers are where the usable features sit. Unlimited agents, but on Starter everyone holds the owner role: roles and per-agent permissions begin at the Growth tier. Basic is capped at 3 users. Essential includes 6, then ₹1,200 per extra user per month; Advanced includes 10, then ₹1,500.
Cost per extra agent ₹0 — always ₹1,299 per extra user, per month (Pro) Unlimited users advertised Unlimited agents; permissions gated to higher tiers ₹1,200–₹1,500 per extra user, per month
Markup on Meta's message fees None. Meta bills you directly, at Meta's published rate. Conversation charges billed through Wati. Conversation credits sold through AiSensy. Sold as three separately priced products. AI credits metered separately, sold in blocks.
What the price depends on How many contacts you store. Nothing else. Feature tier, plus seats where they apply Feature tier Feature tier, plus seats where they apply Feature tier, plus seats where they apply

Every competitor figure was read from that company's own public pricing page on 17 August 2026, at monthly billing, before tax and before Meta's message fees. Prices in this market change often — check theirs before you decide, and if anything here is out of date, tell us and we will correct it.

Moving from Wati

Export your contacts as CSV from Wati and import them here — column names are matched automatically and numbers are normalised. Your WhatsApp number stays yours; you reconnect it to WabaCRM, and your templates sync back from Meta.

  1. 1

    Export your contacts

    Download a CSV from Wati. Any column layout works — ours matches column names automatically, normalises numbers to E.164 and catches duplicates, and one bad row never costs you the rest of the file.

  2. 2

    Create your free workspace

    Sign up with your company email address. No card, and nothing to cancel later if you change your mind.

  3. 3

    Reconnect your number

    One-click through Meta's Embedded Signup, coexistence if you want to keep using WhatsApp on your phone, or by pasting your own API credentials. Your templates sync back from Meta automatically.

  4. 4

    Run both for a week

    Nothing stops you keeping Wati running while you try this. Compare them on your own conversations before you cancel anything.

Questions

WabaCRM vs Wati — common questions

For most teams, yes — and for a small team it is free. WabaCRM costs nothing for your first 1,000 contacts and ₹96 per 1,000 contacts a month after that, with unlimited team members at every size. Wati's entry plan is ₹2,999/month. The gap widens as your team grows, because ₹1,299 per extra user, per month (Pro). It narrows if you hold a very large contact list and a tiny team, so check both against your own numbers.

Yes. Your WhatsApp Business Account belongs to your own Meta business portfolio, not to Wati. Changing platform does not cost you your phone number, your verified display name or your approved message templates — you reconnect the same number to WabaCRM and your templates sync back from Meta.

Export your contacts as CSV from Wati and import them here — column names are matched automatically and numbers are normalised. Your WhatsApp number stays yours; you reconnect it to WabaCRM, and your templates sync back from Meta.

No. Meta bills you directly for conversations, on your own card, at Meta's published rates. WabaCRM is a Meta-verified Tech Provider — a tier that is not permitted to resell Meta's per-message fees — so there is no markup to remove.

They are older and much better known, with a large library of published customer case studies and prebuilt integrations that we do not match yet. If your decision rests on a specific one-click integration or on seeing dozens of case studies from your industry, that is a real reason to choose them, and we would rather say so here than have you find out in week three.

Comparing something else?

AiSensy alternative Interakt alternative Gallabox alternative DoubleTick alternative Zoko alternative

Try it before you cancel Wati

Free for your first 1,000 contacts, with no time limit and no card. Setting up the workspace takes minutes; connecting a number takes as long as Meta's own review of it.

Create your free workspace

Sign up with your company email address. No sales call, no onboarding fee, nothing to schedule.

Why this is safe to point your customer list at

Payments are processed by Razorpay on their own checkout — your card details are never entered on, or stored by, WabaCRM. Every inbound WhatsApp webhook is checked against its signature before it is trusted.

Tech Provider is a Meta platform access tier — not a partnership, a reseller agreement or an endorsement.